Payment Guide - Purchase Credits
Learn how to buy Platform Credit (CP), track your payment states, and understand credit delivery times.
Purpose
This document explains how Platform Credit (CP) is purchased on the platform. It describes the purchase workflow, payment states, credit availability and related operational behaviour. Pricing, transaction charges, refund policies and billing rules are documented separately under Pricing, Billing & Refund.
Purchase Options
One-Time Purchase
Buy credits manually on-demand whenever you need a boost to your balance.
Monthly Subscription
Automatically recharge your chosen credit quantity every month.
AutoPay
Configure the system to buy credit automatically when your balance drops below limit.
Purchase Workflow
1
Select Amount
2
Choose Method
3
Review Summary
4
Complete Payment
5
Credits Added
Payment Status States
| Status | Description / Operational Behaviour |
|---|---|
| Pending | Payment has been initiated and is awaiting confirmation. |
| Successful | Payment has been confirmed and Credit Points are credited. |
| Failed | Payment could not be completed. No Credit Points are issued. |
| Cancelled | The payment was cancelled before completion. |
| Refunded | The corresponding Credit Points are handled according to the refund policy. |