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Payment Guide - Overview
An introduction to the payment workflow, systems, and processes on the platform.
Purpose
This section explains how payments are made on the platform. It focuses on the payment workflow and payment-related behaviour. Pricing, billing rules and refund policies are documented separately under Pricing, Billing & Refund.
Scope
- How to purchase Platform Credit (CP)
- Supported payment methods and availability
- Automatic payments (AutoPay)
- Platform Credit wallet behaviour
- Invoices generated after successful payments
- Tax handling during checkout and invoicing
- General payment processing information
Pages in this Section
Purchase Credits
Buying Platform Credit (CP), payment flow and status states.
AutoPay
Automatic purchases when balance falls below a threshold.
Payment Methods
Available payment methods and regional availability.
Platform Credit Points (CP)
Operational behaviour of purchased credits.
Invoices
Invoice generation, download and corrections.
Taxes
Tax collection and tax-related information.