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Invoices
Understand who issues your invoices, how to access them, and how to request corrections.
Purpose
This document explains how invoices are generated for successful purchases of Platform Credit (CP), where they can be accessed, and which entity issues them.
Invoice Generation
Triggered by Success
An invoice is generated and processed automatically only after a successful payment verification.
Dynamic Issuers
The responsibility and legal entity issuing your invoice depends on the payment method used during checkout.
Purchase Time Details
The invoice contains the applicable purchase details, itemised fees, and taxes at the exact time of payment.
Invoice Issuing Responsibilities
| Payment Method | Invoice Responsibility |
|---|---|
| Paddle | Paddle (acting as Merchant of Record) issues and handles the invoice directly. |
| Cashfree | Invoices are issued according to the platform's billing process and applicable Indian tax laws. |
Accessing Invoices
- Invoices can be viewed or downloaded from your account panel when available.
- We recommend keeping these invoices for your corporate accounting and regional tax records.
- Availability and download format may vary depending on the chosen payment provider.
Invoice Corrections
- Invoice correction requests should be submitted promptly to our support team after purchase.
- Requests are handled according to the invoice issuer's policies and applicable tax regulations.
- Depending on the payment provider, invoice corrections may need to be requested directly from the invoice issuer.