Frequently Asked Questions

You can modify your profile settings, link or unlink social login accounts, change passwords, and update email addresses directly from your profile settings page. To delete your account, click "Delete Account" under profile dashboard settings. For more details on the scheduled retention workflow, visit the Account Control Guide.

We support email & password credentials, passwordless email magic link sign-ins, and one-click social authentication using Google, GitHub, X (Twitter), or Yahoo. Review the Authentication Guide.

For international sales, transactions are processed securely by Paddle MoR (Merchant of Record), our Merchant of Record, who is responsible for tax compliance and invoicing. Domestic sales in India are routed via Cashfree Payments. See our Payment Guide.

Platform utilities are billed on a consumption basis using Platform Credit Points (CP). Purchased points are valid for 180 days from the transaction date. Any unused points automatically expire after this period. View our Credit Point Rules.

Refund requests must be submitted within 30 days of the purchase date, and are subject to minimum unused balance requirements depending on the payment provider (e.g. 500 CP for Paddle, 200 CP for Cashfree). Review our full Refund Policy.

We encrypt data in transit and protect stored data where appropriate. We also implement token-based session verification before protected resources are accessed. Learn more in our Encryption & Session Security Guide.

We capture minimal information necessary to secure your account. Data processing, subprocessor activities, and GDPR compliance rules are outlined in our Data Processing Addendum (DPA) and Privacy Policy.

You can raise billing or general help requests under our Support Page, or reach out to our team at support@example.com. For legal or policy inquiries, write directly to legal@example.com.